Welcome to Threads of Tradition (operated by [Threads of Tradition Inc.], a corporation incorporated under the laws of British Columbia, Canada) (“Threads of Tradition”, “we”, “our”, or “us”).
Threads of Tradition is an online marketplace that connects Members who wish to buy, sell, and rent South Asian clothing, jewellery, accessories, and related fashion items throughout Canada and the United States.
Our mission is to make South Asian fashion more accessible, affordable, and sustainable by extending the life of beautiful garments and creating a trusted community where Members can confidently connect and transact.
These Terms of Service (“Terms”) govern your access to and use of the Threads of Tradition website, applications, services, and marketplace (collectively referred to as the “Platform”).
By creating an account, accessing the Platform, listing an item, purchasing an item, renting an item, selling an item, or otherwise using our services, you acknowledge that you have read, understood, and agree to be legally bound by:
If you do not agree with these Terms, you must not access or use the Platform.
Threads of Tradition provides an online technology platform that enables Members to connect directly with one another to buy, sell, and rent South Asian fashion.
We believe that beautiful clothing should be enjoyed beyond a single occasion. Our Platform supports a more sustainable approach to fashion by helping Members extend the life of garments while reducing unnecessary spending and textile waste.
While we provide the technology that facilitates these connections, Threads of Tradition does not participate in the underlying transactions between Members.
Threads of Tradition operates solely as an online marketplace.
Unless expressly stated otherwise, Threads of Tradition is not:
Threads of Tradition does not take possession of inventory at any time.
All listings are created by Members, and all transactions are entered into directly between Members.
Members are solely responsible for the commitments they make, the information they provide, and the agreements they enter into with one another.
For the purposes of these Terms:
Account means a registered user account on the Platform.
Buyer means a Member purchasing an item.
Listing means any advertisement, photographs, pricing, descriptions, or information relating to an item offered through the Platform.
Marketplace Policies means the policies published by Threads of Tradition governing the operation of the Platform, including Vendor responsibilities, Buyer responsibilities, rental expectations, security deposits, and transaction procedures.
Member means any individual or business that accesses or uses the Platform.
Platform means the Threads of Tradition website, mobile applications, and related services.
Purchase means the permanent transfer of ownership of an item between Members.
Rental means the temporary use of an item under terms agreed to directly between Members.
Renter means a Member renting an item.
Seller means a Member offering an item for sale.
Vendor means a Member offering an item for rent.
Transaction means any rental, purchase, sale, or other agreement entered into between Members using the Platform.
Content means any Listing, photograph, description, message, review, condition report, or other material submitted by a Member to the Platform.
Personal Information means information about an identifiable individual, as further described in our Privacy Policy.
To create an Account and use the Platform, you must:
By creating an Account, you represent and warrant that you satisfy these requirements.
Threads of Tradition reserves the right to request proof of identity, verify information provided by Members, or refuse or terminate access to the Platform where we reasonably believe these requirements have not been met.
To access certain features of the Platform, you must create an Account.
You agree to:
You may not create an Account on behalf of another person without their authorization.
Threads of Tradition may suspend or terminate Accounts that contain inaccurate information, duplicate registrations, fraudulent activity, or behaviour that violates these Terms.
For Transactions above a value threshold determined by Threads of Tradition from time to time, or where otherwise required for fraud prevention or regulatory compliance, Threads of Tradition or its payment processor may require additional identity verification before a Listing may be published, a payout released, or a Transaction completed.
A Member may participate on the Platform in one or more roles.
Depending on the transaction, a Member may act as:
Different responsibilities may apply depending on the role a Member assumes in a particular Transaction.
Additional responsibilities are described in the Marketplace Policies.
Members agree to use the Platform honestly, respectfully, and in accordance with these Terms.
By using Threads of Tradition, Members agree to:
Threads of Tradition reserves the right to investigate activity that appears inconsistent with these principles and to take appropriate action where necessary to protect the Platform and its Members.
Threads of Tradition may update these Terms from time to time to reflect changes to our business, services, legal requirements, or marketplace operations.
Updated Terms will be posted on the Platform together with the revised effective date.
Where required by law, we will provide reasonable notice of material changes.
Your continued use of the Platform after updated Terms become effective constitutes your acceptance of those changes.
If you do not agree with any revised Terms, you must discontinue using the Platform and close your Account.
Threads of Tradition provides Members with the ability to create Listings for eligible items offered for sale or rent.
Members are solely responsible for the content of their Listings, including all descriptions, photographs, pricing, availability, and other information provided.
By creating a Listing, you represent and warrant that:
Threads of Tradition does not independently verify the accuracy of Listings and makes no representations regarding the quality, authenticity, ownership, condition, legality, or suitability of any listed item.
Threads of Tradition reserves the right, but is not obligated, to edit, suspend, remove, or refuse any Listing that, in our sole discretion, violates these Terms, the Marketplace Policies, or applicable law.
All Transactions conducted through Threads of Tradition occur directly between Members.
Threads of Tradition provides the technology that enables Members to connect and communicate but is not a party to any agreement entered into between Members.
Members are solely responsible for negotiating and agreeing upon all terms of a Transaction, including but not limited to:
Members acknowledge that they enter into Transactions voluntarily and at their own risk.
Rental agreements are entered into directly between the Vendor and the Renter.
Unless otherwise agreed by the parties, the Vendor is responsible for ensuring that the rented item is accurately represented and available for the agreed rental period.
The Renter is responsible for exercising reasonable care while the item is in their possession and returning it in accordance with the agreed terms.
Additional rental expectations are described in the Marketplace Policies.
Unless the Vendor has specified different cancellation terms on the Listing, a Renter who cancels a confirmed rental more than seven (7) days before the scheduled pickup or delivery date is entitled to a full refund of the rental fee; cancellations made within seven (7) days of the scheduled date are non-refundable, except where the Vendor fails to provide the item as agreed. This baseline policy applies only where the parties have not agreed to different terms and does not limit a Member’s rights under applicable consumer protection law.
Purchase agreements are entered into directly between the Seller and the Buyer.
Ownership of an item transfers directly between the participating Members in accordance with the terms agreed upon by those Members.
Threads of Tradition does not guarantee the completion of any purchase transaction.
Unless the Seller has specified a different policy on the Listing, purchases are final once payment is confirmed and are not eligible for refund except where the item received materially differs from the Listing description, subject to the dispute process described in Section 42 and the applicable Marketplace Policies. This baseline policy does not limit a Member’s rights under applicable consumer protection law.
Members are solely responsible for determining the prices of items they list for sale or rent.
Threads of Tradition does not establish, negotiate, or guarantee pricing between Members.
All prices displayed on the Platform are determined by the Member creating the Listing.
Threads of Tradition reserves the right to establish minimum or maximum pricing guidelines for certain categories or promotional programs where necessary to support the operation of the Platform.
Threads of Tradition charges marketplace service fees for Transactions completed through the Platform.
Applicable fees are displayed on the Platform and may be updated from time to time.
Members are responsible for reviewing the applicable fee structure before completing a Transaction.
Threads of Tradition recognizes and values the Members who help establish our marketplace during its early stages.
The first one hundred (100) eligible Members who register as Vendors and complete their first qualifying Transaction through the Platform (“Founding Vendors”) will retain eighty-five percent (85%) of the value of each eligible rental or sale completed through the Platform for the lifetime of their Vendor account, subject to continued compliance with these Terms and any applicable program requirements.
Members who qualify after the Founding Vendor Program has reached capacity will retain eighty percent (80%) of the value of each eligible rental or sale unless otherwise specified by Threads of Tradition.
Threads of Tradition reserves the right to modify future marketplace fee structures, promotional programs, or commission rates; however, the lifetime Founding Vendor benefit will continue to apply to eligible Founding Vendors unless terminated for fraud, abuse, material breach of these Terms, or other circumstances where account termination is warranted.
Threads of Tradition reserves the right to determine eligibility for the Founding Vendor Program and to verify that qualifying requirements have been satisfied.
Any assignment or transfer of these Terms under Section 50 (Assignment), including in connection with a corporate reorganization, merger, acquisition, financing, or sale of assets, will remain subject to the lifetime Founding Vendor benefit described in this Section, and Threads of Tradition will require any assignee or successor to honour that benefit for eligible Founding Vendors.
Payments made through the Platform are processed by Stripe or another approved third-party payment processor.
By using the Platform, Members agree to comply with the terms and conditions of the applicable payment processor.
Threads of Tradition does not control the operation of third-party payment processors and is not responsible for:
Threads of Tradition reserves the right to suspend payouts where fraud, unlawful activity, or violations of these Terms are suspected.
For rental Transactions, Threads of Tradition may facilitate the collection and holding of a security deposit.
Security deposits are held in escrow directly by Stripe, Threads of Tradition’s approved payment processor, and are not received into or held in any account owned or controlled by Threads of Tradition. Release, partial release, or withholding of a security deposit is administered through Stripe in accordance with instructions provided by Threads of Tradition following its review under this Section.
Security deposits are intended to provide a financial safeguard for participating Members in the event of damage, loss, excessive cleaning costs (where disclosed in advance), or other circumstances identified in the Marketplace Policies.
Threads of Tradition may, but is not obligated to, review documentation submitted by Members relating to the administration of a security deposit.
Documentation may include, but is not limited to:
Threads of Tradition reserves the right, in its sole discretion, to release, partially release, or withhold a security deposit based on the information available.
Threads of Tradition does not guarantee recovery of losses or damages beyond the amount of any applicable security deposit.
Additional details regarding security deposits are set out in the Marketplace Policies.
Threads of Tradition does not coordinate, supervise, arrange, or manage the exchange of items between Members.
All arrangements relating to:
are the sole responsibility of the participating Members.
Threads of Tradition never takes possession of inventory and is not responsible for any loss, theft, delay, damage, failed delivery, failed pickup, shipping issue, or transportation-related dispute arising from a Transaction.
Members are encouraged to communicate through the Platform’s messaging system and to document agreed arrangements whenever possible.
Threads of Tradition does not arrange, facilitate, or participate in shipping between Members in any way. Cross-border shipping between Canada and the United States occurs only if the Vendor and Buyer/Renter mutually agree to it as part of their own Transaction terms. Where Members agree to cross-border shipping, the shipping Member is solely responsible for accurately completing any required customs declarations, and the receiving Member is solely responsible for any duties, taxes, brokerage fees, or other charges assessed by customs authorities. Threads of Tradition is not a party to that arrangement and is not responsible for customs delays, seizures, or charges arising from any cross-border shipment.
Members are solely responsible for determining, collecting, reporting, and remitting any taxes applicable to their Transactions.
Threads of Tradition does not provide tax advice and makes no representations regarding Members’ tax obligations.
Members are encouraged to seek independent professional advice regarding their individual tax responsibilities.
Notwithstanding the foregoing, where applicable law requires Threads of Tradition, as a marketplace facilitator, to calculate, collect, and remit sales, use, or similar transaction taxes on behalf of Members in a particular jurisdiction, Threads of Tradition will do so, and the amount collected will be identified separately at checkout. This does not relieve Members of responsibility for taxes not covered by marketplace facilitator obligations, including income tax.
Vendors and Sellers acknowledge that Threads of Tradition may be required by law, including Canada’s reporting rules for digital platform operators and equivalent United States information-reporting requirements, to collect tax identification information from Members and to report Transaction income to the Canada Revenue Agency, the Internal Revenue Service, or other applicable tax authorities. Members agree to provide accurate tax identification information when requested and acknowledge that failure to do so may result in suspension of payouts or Account restrictions.
Threads of Tradition is built on trust, transparency, and respect. Every Member plays an important role in maintaining a safe and positive marketplace experience.
By using the Platform, Members agree to:
Members are responsible for their own decisions and actions while using the Platform.
Members acting as Vendors or Sellers agree to:
Additional operational requirements for Vendors are set out in the Marketplace Policies.
Members acting as Buyers or Renters agree to:
Members acknowledge that they are responsible for satisfying themselves that an item meets their expectations before completing a Transaction.
Threads of Tradition encourages Members to communicate through the Platform’s messaging system whenever practical.
Using the Platform’s messaging system helps create a record of communications that may assist in the event of a dispute.
Members agree to communicate respectfully and professionally.
The following conduct is prohibited:
Threads of Tradition reserves the right to review reported communications where necessary to investigate suspected violations of these Terms.
Members must not use the Platform to:
Threads of Tradition may investigate suspected violations and take any action permitted under these Terms.
Members may not list any item that:
Threads of Tradition reserves the right to remove any Listing that does not meet Platform standards.
All content created by Threads of Tradition, including but not limited to our name, logo, branding, website design, graphics, software, text, and original content, is the property of Threads of Tradition or its licensors and is protected by applicable intellectual property laws.
Except as expressly permitted, no portion of the Platform may be copied, reproduced, modified, distributed, or used without prior written permission.
If you believe that a Listing or other content on the Platform infringes your copyright, trademark, or other intellectual property rights, you may submit a notice to Threads of Tradition’s designated agent at shopthreadsoftradition@gmail.com, including: (a) identification of the work claimed to be infringed; (b) identification of the allegedly infringing material and its location on the Platform; (c) your contact information; (d) a statement of good-faith belief that the use is unauthorized; and (e) a statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the rights holder.
Threads of Tradition will review valid notices, may remove or disable access to the reported Listing, and will notify the affected Member. Threads of Tradition reserves the right to suspend or terminate the Accounts of Members who are found to be repeat infringers.
Members retain ownership of the photographs, descriptions, and other content they submit to the Platform.
By submitting content, Members grant Threads of Tradition a worldwide, non-exclusive, royalty-free licence to:
Members represent and warrant that they own or have the necessary rights to the content they upload.
Members may leave reviews and ratings relating to completed Transactions where this functionality is available.
Reviews must be:
Threads of Tradition reserves the right to remove reviews that violate these Terms or applicable law.
Threads of Tradition is not obligated to monitor all activity occurring on the Platform.
However, we reserve the right to investigate suspected violations of these Terms, Marketplace Policies, or applicable laws where necessary to protect Members and the integrity of the Platform.
Nothing in these Terms creates an obligation for Threads of Tradition to investigate every complaint or dispute.
Threads of Tradition may, at its sole discretion and without prior notice where appropriate, suspend, restrict, or terminate a Member’s Account if we reasonably believe that the Member has:
Where appropriate, Threads of Tradition may also remove Listings, withhold payouts pending investigation, or take other reasonable steps to protect the Platform and its Members.
Termination of an Account does not relieve a Member of obligations arising from Transactions entered into before termination.
Members are encouraged to report suspected fraud, counterfeit items, safety concerns, policy violations, or unlawful activity through the reporting tools provided on the Platform.
Threads of Tradition may review reports and determine what action, if any, is appropriate.
Submission of a report does not guarantee that Threads of Tradition will investigate, remove content, suspend an Account, or take any particular action.
To receive payments through the Platform, Members acting as Vendors or Sellers must maintain an active account with Threads of Tradition’s approved payment processor, currently Stripe.
Members are responsible for creating and maintaining their payment processor account and for complying with the payment processor’s terms and conditions.
Threads of Tradition may suspend Listings or Transactions where a Member does not maintain a valid payment account.
Threads of Tradition has invested significant resources in developing, operating, and maintaining a trusted marketplace for Members.
Accordingly, any Transaction that originates through the Platform, including inquiries, bookings, negotiations, offers, or Listings, must be completed through the Platform using Threads of Tradition’s approved payment process unless expressly authorized by Threads of Tradition in writing.
Members agree not to use the Platform to identify, contact, or establish relationships with other Members for the purpose of completing Transactions outside the Platform.
Members must not intentionally avoid, reduce, or circumvent Platform service fees.
Prohibited conduct includes, but is not limited to:
Threads of Tradition reserves the right to investigate suspected fee circumvention.
Where Threads of Tradition reasonably believes that a Member has intentionally circumvented Platform fees or otherwise breached these Terms, we may, at our sole discretion:
These remedies are cumulative and may be exercised individually or together.
Threads of Tradition provides technology that enables Members to connect and transact directly with one another.
Threads of Tradition does not guarantee:
Members acknowledge that they assume responsibility for their own decisions and Transactions.
Members acknowledge that buying, selling, and renting pre-owned items involves inherent risks.
By using the Platform, Members voluntarily assume all risks associated with Transactions conducted through the Platform, including risks relating to:
Given that Transactions may involve high-value items such as bridal wear and jewellery, Members are strongly encouraged to independently insure items they own, list, rent, or borrow through the Platform, and to confirm whether their existing homeowner’s, renter’s, or personal property insurance extends to items loaned, rented, or shipped to third parties. Threads of Tradition does not provide insurance coverage for listed items.
The Platform is provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Threads of Tradition disclaims all warranties and representations, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, and error-free operation.
To the fullest extent permitted by applicable law, Threads of Tradition, its directors, officers, employees, contractors, affiliates, and representatives shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of business opportunity, loss of data, or reputational harm arising out of or relating to the use of the Platform.
Without limiting the foregoing, Threads of Tradition shall not be liable for:
Where liability cannot be excluded by law, Threads of Tradition’s total aggregate liability shall not exceed the total marketplace fees paid directly to Threads of Tradition in connection with the specific Transaction giving rise to the claim.
Members agree to defend, indemnify, and hold harmless Threads of Tradition, its directors, officers, employees, contractors, affiliates, successors, and assigns from and against any claims, losses, damages, liabilities, costs, expenses, or legal fees arising out of or relating to:
Members agree that they are responsible for attempting to resolve disputes directly with one another in the first instance.
Threads of Tradition may, but is not obligated to, review documentation or facilitate communication between Members.
Nothing in these Terms creates an obligation for Threads of Tradition to investigate, mediate, arbitrate, or resolve disputes between Members.
Any assistance provided by Threads of Tradition is offered at our sole discretion and does not make Threads of Tradition a party to the dispute or create any duty of care.
By creating an Account and using the Platform, Members consent to receive communications from Threads of Tradition electronically.
Electronic communications may include, but are not limited to:
Electronic communications satisfy any legal requirement that such communications be provided in writing, except where prohibited by applicable law.
Members acknowledge that by clicking “I Agree,” creating an Account, completing a Transaction, uploading documentation, or otherwise using the Platform, they are providing their electronic acceptance of these Terms.
Where permitted by law, electronic records, electronic signatures, electronic acknowledgements, uploaded photographs, completed checklists, condition reports, platform messages, and other digital records maintained through the Platform shall have the same legal force and effect as original paper documents and handwritten signatures.
Members are responsible for ensuring that information they submit electronically is complete and accurate.
Threads of Tradition may maintain records relating to the operation of the Platform, including:
Platform records may be retained for operational, legal, fraud prevention, security, and regulatory purposes in accordance with our Privacy Policy.
The Threads of Tradition name, logo, branding, website design, graphics, software, databases, text, images created by Threads of Tradition, and all related intellectual property are owned by or licensed to Threads of Tradition.
Except as expressly permitted, Members may not:
any portion of the Platform without our prior written consent.
Nothing in these Terms transfers ownership of Threads of Tradition’s intellectual property to any Member.
If a Member provides suggestions, ideas, recommendations, or feedback regarding the Platform, Threads of Tradition may use that feedback without restriction or obligation to compensate the Member.
The Platform may contain links to or integrate with third-party services, including payment processors, mapping services, communication tools, analytics providers, or social media platforms.
Threads of Tradition does not control and is not responsible for the availability, accuracy, security, policies, or practices of any third-party service.
Members use third-party services at their own risk and remain subject to the applicable third-party terms and conditions.
Threads of Tradition shall not be liable for any delay or failure to perform its obligations where such delay or failure results from events beyond our reasonable control, including but not limited to:
Members may not assign or transfer their rights or obligations under these Terms without the prior written consent of Threads of Tradition.
Threads of Tradition may assign or transfer these Terms as part of a corporate reorganization, merger, acquisition, financing, or sale of all or substantially all of its assets.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or tribunal of competent jurisdiction, that provision shall be severed from the remaining Terms.
The remaining provisions shall continue in full force and effect.
Failure by Threads of Tradition to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other rights available to Threads of Tradition.
Any waiver must be in writing and signed by an authorized representative of Threads of Tradition.
These Terms, together with the Privacy Policy, Marketplace Policies, and any additional policies or guidelines published by Threads of Tradition, constitute the entire agreement between Threads of Tradition and its Members regarding the use of the Platform.
They supersede all prior discussions, understandings, representations, and agreements relating to the Platform.
These Terms shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Before commencing legal proceedings, Members agree to make reasonable efforts to resolve disputes directly with the other Member involved in the Transaction.
If a dispute relates to Threads of Tradition, Members agree to first contact Threads of Tradition to seek an informal resolution.
Where a dispute cannot be resolved informally, it shall be resolved in accordance with the applicable laws of British Columbia, unless otherwise required by mandatory consumer protection legislation.
Nothing in these Terms limits Threads of Tradition’s right to seek injunctive or equitable relief where necessary to protect its intellectual property, confidential information, business interests, or the integrity of the Platform.
Threads of Tradition continually improves and evolves the Platform.
We reserve the right to:
provided that any published lifetime Founding Vendor benefits will continue to be honoured in accordance with the applicable program terms.
Threads of Tradition is committed to making the Platform accessible to Members of all abilities and aims to conform to applicable web accessibility standards. If you encounter an accessibility barrier while using the Platform, please contact us using the information in Section 57 so that we can address it.
Questions regarding these Terms may be directed to:
Threads of Tradition
Email: shopthreadsoftradition@gmail.com
Website: shopthreadsoftradition.com
By creating an Account, accessing the Platform, listing an item, completing a Transaction, or otherwise using Threads of Tradition, you acknowledge that you have:
If you do not agree with these Terms, you must immediately discontinue use of the Platform.